Draft for review: this privacy policy is a starting template written with Canada’s PIPEDA in mind. Have it reviewed before the store goes live, and add your business name, address and privacy contact.
Specsly respects your privacy. This policy explains what personal information we collect, why we collect it and how we protect it.
What we collect
- Contact and delivery details: name, email, phone and shipping address.
- Order details: products, lens options and payment confirmation (card details are handled by our payment provider and are not stored by us).
- Prescription information: the values you enter or send us, such as SPH, CYL, AXIS, ADD and PD.
- Website data: cookies needed to run your cart and account.
Your prescription
Prescription information is health information. We use it only to make and check your lenses, we keep it with your order, and we never sell it or use it for marketing. You can ask us to delete it from your account at any time.
How we use your information
To process and deliver orders, make lenses, provide customer service, meet legal and tax obligations and, if you opt in, send newsletters. You can unsubscribe from marketing emails at any time.
Sharing
We share information only with service providers who help us run the store (such as payment processing, lens manufacturing and shipping), and only as needed to provide our services.
Your rights
You can request access to, or correction of, the personal information we hold about you. Contact us to make a request.